Privacy Policy

Introduction

PHULKKI, a partnership firm, is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal data when you use our services through our website www.phulkki.com, mobile application Phulkki, or any other related products and services.

Company Information

• Company GSTIN No: 27ABEFP0254G1ZF

Agreement to Terms

By using our services, you agree to the terms and conditions outlined in this Privacy Policy.

Order Cancellation

PHULKKI reserves the right to cancel orders at its sole discretion.

Cookie Policy

You can change your cookie settings to accept or not accept cookies in your browser. You can still browse the website even if you don’t accept cookies.

Questions and Concerns

In accordance with section 4(4) of the Consumer Protection (E-commerce) Rules 2020, PHULKKI has established an adequate grievance redressal mechanism.

• Grievance Officer: Parth M Gala
• Contact Number: +91 8598058598
• Email ID: info@phulkki.com
• Designation: Founder & CEO

For every complaint, a ticket should be raised and a ticket number provided. If the customer is not satisfied with the response of customer service, they can directly contact the grievance officer who shall acknowledge the receipt of the complaint within 48 hours.

Personal Data

Personal data is any information that can be used to identify a person, including name, number, address, age, email ID, etc. Personal data will be held as long as necessary to fulfill the purpose for which it was collected or as required by applicable laws.

Data Collection

We obtain personal data directly from individuals in various ways, including:

• Providing business cards
• Completing online forms
• Subscribing to newsletters
• Registering for events
• Visiting our stores

Types of Personal Data Collected

• Identification Information: Such as name, number, address, age, email ID.
• Personal Identification Documents: That may reveal race, religion, or ethnic origin.
• CCTV Images: Automatically overwritten within 30 days.
• Location-Based Data: Geographical locations of your computer or mobile device for improving services.

Consent

We may rely on your freely given consent to process your personal data. You can withdraw or modify your consent at any time by contacting us at info@phulkki.com.

Purpose of Collecting Personal Data

We collect personal data for the following purposes:

• Providing professional advice and services.
• Promoting our products and services.
• Sending invitations and providing access to events.
• Personalizing online interactions and communications.
• Administering and maintaining our information systems.
• Authenticating registered users.
• Processing online requests and queries.
• Complying with legal and regulatory obligations.
• Compiling health and safety data following incidents.

Sharing Personal Data

We may occasionally share personal data with trusted third parties to deliver efficient and quality services. These third parties include:

• Service providers (e.g., IT support, document production services).
• Professional advisers (e.g., lawyers, auditors).
• Law enforcement or regulatory agencies as required by law.

International Data Transfers

We may transfer personal data to international collaborators and third-party organizations situated inside or outside India. These organizations are required to safeguard personal data in accordance with our contractual obligations and applicable data protection legislation.

Data Protection Rights

You have the following rights regarding your personal data:

• Access: Verify whether we are processing personal data about you and obtain more specific information.
• Correction: Request correction of any incorrect or incomplete information.
• Erasure: Request deletion of your personal data.
• Objection to Direct Marketing: Object to the use of your personal data for direct marketing purposes.
• Withdraw Consent: Withdraw previously given consent to process your personal data.

To exercise your rights, email info@phulkki.com. We may need specific information to confirm your identity and ensure your right to access the information or exercise any other rights. No fee is required unless your request is unfounded or excessive.

Data Security

We have put in place technical and organizational measures to protect personal data from unauthorized access, alteration, or destruction. However, we cannot ensure the security of data transmitted via an unsecured browser, and transmission is at your own risk.

Retention of Personal Data

We retain personal data to provide our services, stay in contact with you, and comply with applicable laws. Personal data is retained as per the policy of the firm or as required by legal, regulatory, or contractual obligations.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

PHULKKI
60/469, Motilal Nagar No.3,
Anmol Society, Near Azad Maidan & Titikksha,
Off M. G. Road, Goregaon (West),
Mumbai- 400104
Phone:
+91 85980 48598
+91 85980 58598

Email: info@phulkki.com 

We are committed to ensuring your privacy and protecting your personal data.