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Payment Policy

While Phulkki strives to provide accurate product and pricing information, pricing or typographical errors may occur. Phulkki cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Phulkki shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mis-priced, Phulkki may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and Phulkki will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that Phulkki accepts your order the same shall be debited to your credit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to Phulkki dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account. 

We strive to provide you with the best prices. However, sometimes a price online does not match the price in a store. In our effort to be the lowest price provider in your particular geographic region, store pricing may sometimes differ from online prices. Prices and availability are subject to change without notice. 

Product and Pricing Information 

We strive to provide You with the best prices possible on products and/or services You buy from Us, however, We do not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without any prior notice. We offer You a price match policy, subject to the following terms: 

  • The prices mentioned on the Site can only be compared with the price of same/identical product(s) available through another online or offline sale channel; 
  • The price being compared should be within the same geographical location; 
  • The price being compared should be the price listed publicly by the online platform or offline store. We will not be able to match a price that You have negotiated with another platform or store. 
  • This price match policy is applicable only prior to the initial payment of an order by You and We would not be able to match any price that You bring to Our attention after You placing the order and making the first / sole payment. 
  • This price match policy cannot be clubbed with any other offer. 

Our pricing is subject to our pricing policy and the final prices shall be determined at Our sole discretion. While We will endeavour to match the lower price listed on another sale platform, if We are unable to match the price, We will not be obligated to conclude a sale with You at such lower price. 

While we strive to provide accurate product and pricing information, pricing or typographical errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, We may, at our discretion, either contact You for instructions or cancel your order and notify You of such cancellation. We will have the right to modify the price of the product and contact You for further instructions using the e-mail address or telephone number provided by You at the time of registration or placing an order, or cancel the order and notify You of such cancellation. If We have to cancel an order after we have processed your payment, the said amount will be reversed back to Your credit card account/bank account. No refunds shall be applicable on the orders made by the User under the Cash on Delivery (“COD”) option. 

The individual product price as showcased on the Site may include supplier product price, shipping charges and customisation charges (if any).